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1. Visit official whatsminer website and login your account. Then click “Repair” to enter the repair page.
Take a look at “Common problem”, this will help you understand the process quickly. Then click “Star repair” to create a repair order.
Then click “Star repair” to create a repair order.
Please contact us before sending the defects for repair, we will asist you to confirm the issue you are facing;
Contacts:
Telegram 1：https://t.me/Whatsminer_Aftersales (Repair consultation)
Telegram 2：https://t.me/Leslie_whatsminer (Repair)
Telegram 3：https://t.me/whatsminercici (Parts sales)
Wechat1: microbt_service
Wechat2: whatsminer_service
Mail: Support@microbt.com
Video Tutorial：Creating repair order on the website
1) By Telegram:
Send the SN code for the miner/spare parts that are not working to them and describe the issues in detail.
Whatsminer will create an aftersales group for you.
Pick the whatsminer repair center which is closest to you.
Service Center List: https://www.whatsminer.com/src/views/aftersalespointinquiry.html
Choose the repair center then submit a repair work order.
2) By Wechat, it’s the same procedure like telegram.
3) By Official Website: If you don’t need any communication with after-sales team, you can just create the work order on website.
- Confirm after-sales policy.
- Choose a repair center which is closest to you.
Fill in your logistics information & machine information:
Thank you for reading. Get your Whatsminer mining machine from reliable mining hardware distributors like Yesmining and enjoy hassle-free buying.
